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Chaud Company Plumbing · Pocatello, Idaho

Toilet Repair & New Toilet Installation in Pocatello, Idaho

Running, leaking, wobbling, or clogging? We repair toilets, install new ones, and install bidet seats too. We'll tell you straight whether a repair or a replacement is the better deal, and you hear your price before we start.

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  • Idaho Plumbing License #027511
  • Since 1985
  • One-year labor warranty on every job

Hours: Mon–Fri 8–5. After-hours and weekend calls cost extra.

One price. No haggling. No surprises.

You get one price up front, and it covers the whole job, not just labor. If we find something that changes the job, like a damaged flange, we tell you and price it before we go any further.

A toilet replacement includes:

  • Removal and haul-away of your old toilet
  • A new wax ring or seal
  • A new water supply line
  • Flange check, so the new toilet sits and seals right
  • Your new toilet set level, secured, and connected
  • Leak test and flush test before we leave
  • Cleanup
  • One-year labor warranty

Repairs work the same way: we tell you what's wrong and the price, and you approve it before we start. Call 208-232-2292 or text us.

Best Deal Guarantee: Show us a written quote from a larger plumbing company for the same job, and we'll beat it. Our lower overhead means lower prices. Just show us the written quote.

Repair or Replace? Signs to Look For

Usually a repair

  • It runs, or the tank refills on its own
  • The handle is loose or sticks
  • A weak or slow flush
  • A small leak at the tank or supply line
  • A one-time clog
  • The toilet is wobbly but the porcelain is sound

Usually time to replace

  • A crack in the bowl or tank
  • It clogs again and again
  • It leaks or rocks again after repairs
  • Repairs keep adding up
  • It is old and uses a lot of water per flush
  • It is too low or hard to use

Not sure which one you have? Call 208-232-2292. If a repair is the better deal, that's what we'll recommend.

Common Toilet Repairs

Running toilet

If your toilet keeps running, it is wasting water and raising your bill. Most often it is a worn flapper or a fill valve that will not shut off. We replace the worn parts, set the water level, and test the flush. The EPA notes that most toilet leaks come from old or worn flappers [1].

Leaking toilet

Water around the base usually means a failed wax ring or seal, or loose bolts. A leak can also come from the supply line or from the tank. Turn the shut-off valve behind the toilet clockwise to stop the water, then call us. Do not keep using a toilet that leaks at the base, because water can get into the floor.

Clogged toilet

We clear the clog and check why it happened. If a toilet clogs again and again, the toilet itself may be the problem, and we'll tell you if a replacement makes more sense.

Wobbly toilet

A toilet that rocks has loose bolts, a worn seal, an uneven floor, or a damaged flange. Rocking can break the seal and lead to leaks. We reset the toilet with a new seal and check the flange.

Call 208-232-2292 or text us and tell us what your toilet is doing.

Choosing a New Toilet

Comfort-height

A taller bowl puts the seat at about the height of a standard chair, roughly 17 to 19 inches from the floor [2]. Many people find that easier on the knees and back.

Water-saving

Toilets are the biggest water user in most homes, nearly 30 percent of indoor use. WaterSense labeled toilets use 1.28 gallons per flush or less, 20 percent less than the federal standard of 1.6 gallons, and meet EPA performance criteria [1].

Fit and style

We check the rough-in (the distance from the wall to the drain) so the new toilet fits, and help you choose between round and elongated bowls and one-piece or two-piece designs.

Brands we install

The main toilet brands we install are Kohler, TOTO, American Standard, Western Pottery, and Gerber. We also install bidet seats. Call 208-232-2292 to talk through your options.

  1. [1] U.S. EPA WaterSense: Residential Toilets
  2. [2] U.S. Access Board, ADA Standards, Chapter 6, Section 604.4 (seat height)

Bidet Seat Installation

Want a bidet seat on your toilet? We install bidet seats too. Call 208-232-2292 or text us and tell us what you have in mind, and you get one price before we start.

How Toilet Replacement Works

  1. Call or text. Tell us what your toilet is doing, and what you want in a new one.
  2. Get your price. You hear one price before we start.
  3. Out with the old. We shut off the water, remove the old toilet, and check the flange.
  4. In with the new. We install a new seal and supply line, set and secure the toilet, and connect the water.
  5. Test and clean up. We check for leaks, flush-test it, clean up, and haul away the old toilet. You're covered by our one-year labor warranty.

Why Choose Chaud Company Plumbing

  • Locally owned and operated since 1985. We have served Southeast Idaho homes for decades.
  • Idaho Plumbing Contractor License #027511.
  • One-year labor warranty on every job. We cover our labor for a full year. Under manufacturer warranty? We never charge you for labor the manufacturer already covers.
  • Your price before we start. No haggling, no surprise add-ons.
  • Honest advice. If a repair is the better deal, we will tell you that.
  • Clean work. We protect your floors, clean up, and haul away what we remove.

Best Deal Guarantee: Show us a written quote from a larger plumbing company for the same job, and we'll beat it. Our lower overhead means lower prices. Just show us the written quote.

Toilet Service Area

We repair and install toilets in:

  • Pocatello
  • Chubbuck
  • Blackfoot
  • McCammon
  • Inkom
  • American Falls
  • Downey

Not sure if we come to you? Call 208-232-2292.

More from Chaud Company Plumbing

Toilet Repair & Installation FAQ

How do I know if I should repair or replace my toilet?
Repair is usually the better deal for a running toilet, a slow flush, a loose handle, or a small leak. Replace it if the bowl or tank is cracked, it keeps clogging, it rocks or leaks again after repairs, or it is old and wasting water. Call 208-232-2292 and we'll tell you straight which one makes sense.
Why is my toilet running, and how do you fix it?
A toilet that keeps running is most often a worn flapper or a fill valve that is not shutting off. The EPA says most toilet leaks come from old or worn flappers. We replace the worn parts, check the water level, and test the flush before we leave.
Why is my toilet leaking at the base?
Water around the base usually means the wax ring or seal has failed or the toilet has come loose. Sometimes the cause is a leaking supply line or a sweating tank. Turn the shut-off valve behind the toilet clockwise to stop the water, then call us. We find the source, reset the toilet with a new seal when needed, and check the flange.
What is included in toilet replacement?
We remove and haul away your old toilet, install a new wax ring or seal and a new supply line, check the toilet flange, set and secure the new toilet, and test it for leaks and flushing. If the flange needs repair, we tell you and price it before we do the work.
What is a comfort-height toilet?
A comfort-height toilet (also called right-height) has a taller bowl, so the seat sits about like a standard chair, roughly 17 to 19 inches from the floor. Many people find it easier to sit down and stand up. Ask us if it fits your bathroom and your household.
Do water-saving toilets work well?
Yes. The EPA says WaterSense labeled toilets use 1.28 gallons per flush or less, which is 20 percent less than the current federal standard of 1.6 gallons, while meeting performance criteria. Older toilets can use as much as 6 gallons per flush.
How much does toilet replacement cost in Pocatello?
It depends on the toilet you choose and what we find at the flange, so we don't post a guess. Call 208-232-2292 or text us, tell us what you have and what you want, and you'll get one price before we start. Show us a written quote from a larger plumbing company and we'll beat it.
Which toilet brands do you install?
The main brands we install are Kohler, TOTO, American Standard, Western Pottery, and Gerber. Call 208-232-2292 and tell us what you’re looking for.
Do you install bidet seats?
Yes. We install bidet seats. Call 208-232-2292 or text us, and you get one price before we start.

Need a Toilet Repaired or Replaced?

Call Chaud Company Plumbing at 208-232-2292 or text us. Tell us what's going on, and get one clear price before we start.

Call 208-232-2292Text Us

Hours: Mon–Fri 8–5. After-hours and weekend calls cost extra, so ask when you call.
Idaho Plumbing Contractor License #027511 · Serving Pocatello since 1985